General Statement of Duties: The Payroll and Benefits Specialist manages all aspects of payroll and benefits administration through ADP, ensuring employees are paid accurately, on time, and in compliance with organizational and legal standards. This role supports staff well-being, delivers excellent employee service, and helps maintain efficient, compliant HR operations across YWCA Columbus. 

Supervision Received:        Director of Human Resources 

Supervision Exercised:       N/A           

Worker Category:                Full-Time/ Exempt 

Location/Travel:                   Hybrid/May require travel 

Schedule:                              Monday - Friday 

Salary:           $60,000 - $65,000

Job Responsibilities

• Manage end-to-end payroll processing in ADP Workforce Now, ensuring accurate and timely pay for all employees. Audit, reconcile, and report payroll data in coordination with Finance to maintain compliance and data integrity. 

• Administer employee benefits programs, including health, life, disability, and retirement plans. Coordinate open enrollment, new hire enrollments, life events, and terminations with accurate carrier data. Audit and reconcile benefits invoices and ensure compliance with ACA, COBRA, ERISA, and HIPAA. 

• Stay current on federal, state, and local regulations affecting payroll and benefits. Prepare and submit required tax and compliance filings such as W-2s, 1095-Cs, and 401(k) reports. Maintain accurate documentation and records; support internal and external audits. 

• Serve as the primary contact for payroll and benefits inquiries, ensuring clear and timely communication.

• Support onboarding and offboarding processes to ensure accurate data flow between systems.

• Contribute to HR initiatives promoting employee well-being, engagement, and equity. 

Performance Expectations

• Ensure 100% accuracy in payroll and benefits processing through consistent auditing and error prevention. Maintain strict compliance with all federal, state, and local regulations. Protect employee confidentiality and handle sensitive data with the highest integrity. 

• Complete all payroll and benefits tasks on or before established deadlines. Respond promptly to employee inquiries and vendor communications. Continuously seek process improvements to enhance accuracy and reduce manual effort. 

• Provide clear, professional, and empathetic communication to employees and stakeholders.

• Collaborate effectively with HR, Finance, and external partners to ensure seamless operations. Demonstrate accountability and teamwork in supporting organizational goals. 

Qualifications

• Education: Bachelor’s degree in Human Resources, Accounting, Finance, or related field; equivalent experience may be considered. 

• Experience: Minimum 3 years of experience in payroll and benefits administration, preferably in a nonprofit or mission-based organization. Direct experience with ADP Workforce Now required. 

• Required Knowledge, Skills, and Abilities: Strong understanding of payroll, tax, and benefits regulations. Excellent attention to detail and organizational skills. Ability to manage confidential information with integrity and discretion. Customer service mindset with strong communication and problem-solving skills.

Core Competencies

• Accountability. Accountable for measurable, high-quality, timely, and cost-effective results. Meets deadlines and establishes appropriate priority to get the job done.                       

• Attention to Detail. Achieves thoroughness and accuracy when performing tasks. Complete all reports and documents according to procedures and standards.  

• Communication. Communicates well, delivers presentations, and has good listening skills. Communicate effectively with others regarding various tasks, concerns, and ideas.    

• Decision Making. Make effective and timely decisions. Take a thoughtful approach when considering options, seeks input from others, and make difficult decisions.                     

• Organizational Skills. Information is organized and accessible, maintains an efficient workspace, and manages time well. 

Required Trainings

• Health and Safety Training (ADP) 

• One Diversity, Equity, and Inclusion (DEI) training  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

This role involves sedentary work and is performed in an office environment. Requires the ability to operate a computer keyboard, mouse, and other office equipment. Must have the ability to lift and/or move up to 25 pounds, such as files, documents, and office supplies. 

Benefits:

• 401(k)

• Dental insurance

• Disability insurance

• Employee assistance program

• Health insurance

• Life insurance

• Paid time off

• Parental leave

• Referral program

• Retirement plan

• Vision insurance