The YWCA Family Center is an emergency crisis homeless shelter for our community’s most vulnerable population. It is designed to cultivate success for the families we serve through: compassion, dignity, respect, empowerment, education, and structure.

We are committed to providing a Trauma informed, holistic approach to the Housing First Model. We accomplish this through our on-site supportive services. Supportive Services include: Family Advocates, Family Support, ODJFS benefits, Safe & Sound Childcare, Convenient Care, and other on-site opportunities. These services are critical when engaging this susceptible population.

Our staff excels in the ability to deliver strong customer based services by exemplifying excellence through modeling specific behaviors. Our staff possess the ability to be: self-motivated, goal-oriented, solution-focused, trauma-informed, compassionate, and strong communication skills.

The Women’s Residency program gives staff the opportunity to help women get their lives back on track. The staff provide groups that offer life skills, budgeting, yoga, and self-help. This position is very rewarding and staff feel that they are “giving back” to their community. Building long term relationships is the core of staff’s beliefs and they take great pride in helping residents restore their mental and physical health. Being a part of this historic organization help staff realize the importance of providing services to women in need.

About Our Programs

In 2005, YWCA Columbus responded to a community call to take over emergency shelter and services for families without homes. Many are working poor and unable to meet high housing costs; many are women raising children alone. The 50-room YWCA Family Center offers these families safety and support, a place where they can get three healthy meals a day, and a warm, secure place to sleep. With their basic needs provided, parents can concentrate on moving forward, using the job-and-housing-search resources, transportation services and the five-star Step Up To Quality rated Safe & Sound child care program.

YWCA Columbus’ Women’s Residency Program is a permanent housing program that provides long-term housing and supportive services for nearly 100 women. Many are recovering from addiction, facing battles with job loss or low incomes, or managing disabilities and other obstacles. Our approach at Women’s Residency is person-centered and tailored to individual needs. By providing our residents with the resources they need to get back on their feet and move forward with their next steps, we are building a stronger Columbus community.

Benefits

  • Work in an environment where you can impact the lives of others each and every day

  • Medical, dental, vision insurance to eligible individuals

  • Retirement Plan and 401k for eligible employees

  • Discounted child care for your children

  • Join a team of dedicated professionals who genuinely care about the people they serve

Open Positions

  • Job description

    General Statement of Duties: Responsible for assessing client strengths and needs, developing individual action-oriented goal plans, and coordinating linkage and referral to long-term community supports that promote housing retention, mental and emotional stability, and economic advancement for YWCA Residents.

    Supervision Received: Director of Women’s Residency Programs

    Supervision Exercised: Student Interns/Volunteers

    Worker Category: Full-Time/ Exempt

    Location/Travel: On-Site

    Schedule: Monday through Friday

    Job Responsibilities

    · Deliver strengths-based case management and service coordination services that promote the EARN model (Empowerment, Accountability, Respect, and Nurture).

    · Work with residents to develop action-oriented goal plans and monitor client follow-through.

    · Operate on a "housing first" model.

    · Coordinate with mental health providers and outside agencies to develop case plans reflecting client strengths and needs.

    · Meet regularly with WINGS participants and their mental health case managers to monitor progress.

    · Provide individual counseling support to clients based on their needs.

    · Work cooperatively with the Property Director to develop and implement eviction prevention plans.

    · Collaborate with the Workforce Development Specialist to develop client goals that promote increased income, access to benefits, and self-sufficiency.

    Performance Expectations

    · Maintain clear and precise data and case notes, documenting all relevant client interactions within 24 hours.

    · Ensure required documentation, such as Releases of Information and Data Consent forms, are updated and filed timely.

    · Investigate and address all concern forms and incident reports, returning them to the Director of Women Residency Program within 24 hours.

    · Complete monthly tracking and productivity reports promptly.

    · Perform monthly peer case reviews and document review results.

    Qualifications

    · College degree in social work, sociology, counseling, behavioral sciences or related field, and/or a combination of education and experience. LSW/LPC strongly preferred. Two years’ experience working with homelessness, mental health, and/or chemical dependency required in a case management setting. Demonstrated working knowledge of supportive services and other resources in the area served by the agency

    · Enthusiasm for "housing first" model; Dedication to excellent customer services; Strong oral and written communications skills; attention to detail; Ability to effectively communicate with highly diverse populations; Commitment to and aptitude for working in a team environment; Valid Ohio Driver's License and insurance or insurability, and access to reliable transportation

    Core Competencies

    · Conflict Management: Good listener, committed to finding solutions to problems, works well with difficult people.

    · Decision Making: Makes effective and timely decisions. Takes thoughtful approach when considering options, seeks input from others, make difficult decisions.

    · Job Knowledge: Understands facets of job, aware of duties and responsibilities, and keeps job knowledge current.

    · Organizational Skills: Information is organized and accessible, maintains efficient workspace, and manages time well.

    · Interpersonal Skills: Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback. Applies effective interpersonal and problem-solving skills when responding to those we serve.

    Required Trainings:

    • Employee Health and Safety Learning Program

    · CPR/First Aid

    • Various Continuing Education Training

    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; stand; walk; use hands; climb or balance; stoop; talk and hear. The employee may occasionally lift up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Job Type: Full-time

    Pay: $54,000.00 per year

    Benefits:

    • 401(k)

    • Dental insurance

    • Employee assistance program

    • Health insurance

    • Life insurance

    • Paid time off

    • Parental leave

    • Referral program

    • Retirement plan

    • Vision insurance

    Schedule:

    • 8 hour shift

    • Monday to Friday

    Ability to Commute:

    • 65 South Fourth Street,Columbus, OH 43215 (Required)

    Ability to Relocate:

    • 65 South Fourth Street,Columbus, OH 43215: Relocate before starting work (Required)

    Work Location: In person

Equal Opportunity Employer

At YWCA Columbus, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, gender, disability, age, veteran status, sexual orientation, gender identity, ancestry, or national origin. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

If you have any questions, please contact:

  • Erin Scott

    Human Resources Generalist

    614.627.1260

    EMAIL