The YWCA Family Center is an emergency crisis homeless shelter for our community’s most vulnerable population. It is designed to cultivate success for the families we serve through: compassion, dignity, respect, empowerment, education, and structure.

We are committed to providing a Trauma informed, holistic approach to the Housing First Model. We accomplish this through our on-site supportive services. Supportive Services include: Family Advocates, Family Support, ODJFS benefits, Safe & Sound Childcare, Convenient Care, and other on-site opportunities. These services are critical when engaging this susceptible population.

Our staff excels in the ability to deliver strong customer based services by exemplifying excellence through modeling specific behaviors. Our staff possess the ability to be: self-motivated, goal-oriented, solution-focused, trauma-informed, compassionate, and strong communication skills.

The Women’s Residency program gives staff the opportunity to help women get their lives back on track. The staff provide groups that offer life skills, budgeting, yoga, and self-help. This position is very rewarding and staff feel that they are “giving back” to their community. Building long term relationships is the core of staff’s beliefs and they take great pride in helping residents restore their mental and physical health. Being a part of this historic organization help staff realize the importance of providing services to women in need.

About Our Programs

In 2005, YWCA Columbus responded to a community call to take over emergency shelter and services for families without homes. Many are working poor and unable to meet high housing costs; many are women raising children alone. The 50-room YWCA Family Center offers these families safety and support, a place where they can get three healthy meals a day, and a warm, secure place to sleep. With their basic needs provided, parents can concentrate on moving forward, using the job-and-housing-search resources, transportation services and the five-star Step Up To Quality rated Safe & Sound child care program.

YWCA Columbus’ Women’s Residency Program is a permanent housing program that provides long-term housing and supportive services for nearly 100 women. Many are recovering from addiction, facing battles with job loss or low incomes, or managing disabilities and other obstacles. Our approach at Women’s Residency is person-centered and tailored to individual needs. By providing our residents with the resources they need to get back on their feet and move forward with their next steps, we are building a stronger Columbus community.


Benefits

  • Work in an environment where you can impact the lives of others each and every day

  • Medical, dental, vision insurance to eligible individuals

  • Retirement Plan and 401k for eligible employees

  • Discounted child care for your children

  • Join a team of dedicated professionals who genuinely care about the people they serve


Open Positions

  • Job description

    General Statement of Duties: Assist all Family Center departments in maintaining a safe and secure environment for guests, families, staff and volunteers. Consults with the Security Manager on matters which could affect the safety and security of the Family Center, its guests, families, staff and volunteers, and/or the public perception of the YWCA.

    Supervision Received: Security Manager

    Supervision Exercised: None

    Worker Category: Full-Time/Non-Exempt

    Location/Travel: On-Site/May or may not require local travel

    Schedule: Tuesday to Saturday; 3rd Shift

    Job Responsibilities:

    · Encourage guests, families, staff, visiting professionals and volunteers, when necessary, in adhering to Family Center policies and procedures.

    · Conduct regular rounds of the parking lot and grounds to monitor for unauthorized vehicles, illegal activity, vandalized or abandoned vehicles and/or loitering. Ensure 24-hour monitoring of interior and exterior facilities and grounds.

    · Safely intervene to prevent, diffuse or de-escalate crises in the Family Center. Maintain an accurate log of events that occurred during assigned shifts.

    · Complete incident reports based on facts relating to any adverse incidents involving criminal activity, safety, staff, families, guests or volunteer issues.

    · Act as Family Center liaison with fire and law enforcement personnel, and Emergency Medical Technicians (EMTs) during emergencies until relieved of duty.

    · Operate and ensure proper functioning of AED, CCTV cameras and monitors, electronic door strikes, radios, etc. Monitoring surveillance cameras to watch out for any disruptions or unlawful activities.

    · Conduct searches, including the use of wand, to inspect families, staff, volunteers and /or guests’ personal property, including vehicles parked in lot. Confiscate, log, tag, return or properly dispose of weapons/contraband per Family Center policies and procedures.

    · Model professionalism and problem-solving behavior for families, staff and volunteers, and participate in a manner that promotes the Family Center’s guiding principles of Empowerment, Accountability, Respect and Nurture (EARN model).

    · Perform other duties as assigned.

    Performance Expectations:

    · Demonstrate initiative

    · Communicate within and cross teams seamlessly

    · Develop and maintain relationships

    Qualifications:

    · Education: High School Diploma or GED

    · Experience: Minimum of 1 year security experience working in a social services setting and/or related field. Demonstrated experience working with security systems, proficient with basic computer skills (email, internet). A Security Guard license/certification, or security training desired. Valid Ohio driver’s license.

    · Required Knowledge, Skills, and Abilities: Ability to work effectively with diverse populations. Knowledge of security procedures. Ability to solve problems as they arise and react appropriately in stressful situations. Ability to work alone or as part of a team. Strong oral and written communication skills.

    Core Competencies:

    · Adaptability: Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

    · Conflict Management: Good listener, committed to finding solutions to problems, works well with difficult people.

    · Problem Solving: Identifies and analyzes problems weighing the relevance and accuracy of available information. Strives to understand contributing factors. Generates and evaluates alternative solutions.

    · Sense of Urgency: Meets deadlines, establishes appropriate priority, and gets the job done in a timely manner.

    · Teamwork: Accountable to team, works to meet established deliverables, appreciates view of team members, respectful.

    Required Trainings:

    · Employee Health and Safety Learning Program

    · Equipment Training as assigned to advance Technical Skills

    · Various Social Services training as assigned to effectively serve clients

    Physical Demands: Must be able to perform extensive standing and walking and lift up to 50lbs. regularly with assistance; to transport and stock assigned supplies and materials; to pick up from vendors and deliver stock and materials, including to clients upon request as well as transport clients and their belongings. Must be able to bend, stoop and reach materials (must be able to climb a step ladder at approximately three feet in height. Must be able to operate test equipment, AED, CCTV, Fire System and drive a motor vehicle. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Job Type: Full-time

    Pay: $20.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)

    • Dental insurance

    • Employee assistance program

    • Health insurance

    • Life insurance

    • Paid time off

    • Parental leave

    • Referral program

    • Retirement plan

    • Vision insurance

    Schedule:

    • 8 hour shift

    • Overnight shift

    Education:

    • High school or equivalent (Required)

    Experience:

    • Security: 1 year (Required)

    • CCTV: 1 year (Required)

    • Accelerated Experiential Dynamic Psychotherapy: 1 year (Required)

    License/Certification:

    • Driver's License (Required)

    Shift availability:

    • Overnight Shift (Required)

    Ability to Commute:

    • Columbus, OH 43219 (Required)

    Ability to Relocate:

    • Columbus, OH 43219: Relocate before starting work (Required)

    Work Location: In person

  • Job description

    General Statement of Duties: Perform minor repairs and general maintenance of the Family Center. Ensure preventative plans are developed and implemented. Ensure quality of life standards are met and life expectancy of equipment is reached.

    Worker Category: Full -Time/ Exempt

    Location/Travel: On-Site

    Schedule: Tues - Sat, 1pm - 9pm

    Job Responsibilities

    · Perform routine minor plumbing and carpentry tasks, such as repairing a leaky faucet, repairing drywall, and painting surfaces.

    · Inspect public areas for maintenance concerns and cleanliness and promptly report findings to the supervisor.

    · Sweep, vacuum, wet mop, shampoo, and/or wax flooring; clean bathrooms, dining room, windows, glass doors, and hard surfaces; remove and dispose of trash.

    · Monitor and keep clean outside entrances, walkways, parking lot, neighboring alley, and entry from 5th Ave; maintain grounds by mowing, mulching, trimming, and watering.

    · Assist with moving, loading, unloading and storing supplies, furniture and equipment.

    · Complete maintenance work orders in a timely manner; set up and break down multi-purpose rooms for meetings and other functions.

    Performance Expectations

    • Plan and meet deadlines

    • Demonstrate initiative

    • Maintain high standards of cleanliness and safety

    • Coordinate and communicate effectively

    • Model professionalism and problem-solving

    • Support organizational values

    Qualifications

    · Education: High school diploma or GED required.

    · Experience: Two years’ experience performing custodial duties.

    · Required Knowledge, Skills, and Abilities: Basic understanding of building systems and equipment, such as plumbing. Knowledge and experience with basic maintenance equipment and carpentry tools. Strong verbal communication skills. Dedication to excellent customer service. Ability to remain calm in a stressful environment. Ability to suspend judgment about people in crisis. Ability to maintain client confidentiality. Commitment to and aptitude for working in a team environment

    Core Competencies

    · Adaptability: Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

    · Communication: Communicates well, delivers presentations, has good listening skills. Communicates effectively with others regarding various tasks, concerns and ideas.

    · Decision Making: Makes effective and timely decisions. Takes thoughtful approach when considering options, seeks input from others, make difficult decisions.

    · Problem Solving: Identifies and analyzes problems weighing the relevance and accuracy of available information. Strives to understand contributing factors. Generates and evaluates alternative solutions.

    · Teamwork: Accountable to team, works to meet established deliverables, appreciates view of team members, respectful.

    Required Trainings:

    · Employee Health and Safety Learning Program

    · Equipment Training as assigned to advance skills

    · Various Social Services training as assigned to effectively serve clients

    Physical Demands: Must be able to perform extensive standing and walking and lift up to 50lbs. regularly with assistance; to transport and stock assigned supplies and materials; to pick up from vendors and deliver stock and materials, including to clients upon request as well as transport clients and their belongings. Must be able to bend, stoop and reach materials (must be able to climb a standard ladder up to 16 feet in height. Must be able to operate equipment and drive a motor vehicle. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Job Type: Full-time

    Pay: $20.00 per hour

    Benefits:

    • 401(k)

    • Dental insurance

    • Disability insurance

    • Employee assistance program

    • Health insurance

    • Life insurance

    • Paid time off

    • Parental leave

    • Referral program

    • Retirement plan

    • Vision insurance

    Application Question(s):

    • Must have the ability to maintain client confidentiality and suspend judgement about people in crisis.

    Education:

    • High school or equivalent (Required)

    Experience:

    • Custodial: 2 years (Required)

    • Plumbing: 1 year (Preferred)

    • Carpentry: 1 year (Preferred)

    • Drywall: 1 year (Preferred)

    • Communication skills: 2 years (Required)

    • Customer service: 2 years (Required)

    Shift availability:

    • Evening Shift (Required)

    Ability to Commute:

    • Columbus, OH 43219 (Required)

    Ability to Relocate:

    • Columbus, OH 43219: Relocate before starting work (Required)

    Work Location: In person

  • Job description

    General Statement of Duties: Employee is responsible for cooking and serving a proper portion of entrée in accordance with CACFP requirements. Employee is expected to prepare meals that are pleasing in appearance and flavor. Employee will work with Kitchen Production Assistant to provide a satisfying meal for the residents.

    Supervision Received: Food Service Manager

    Supervision Exercised: None

    Worker Category: Part-Time/ Non-Exempt

    Location/Travel: On-Site

    Schedule: Sun – Thurs; 3:30p – 8p

    Job Responsibilities:

    · Plan and prepare appetizing and nutritionally balanced meals.

    · Interact with residents and volunteers.

    · Assist in meal service and clean up during and after service.

    · Adhere to time and temperature controls for food.

    · Accurately track and report meals served.

    · Label and date all foods.

    · Log temperatures of food

    Performance Expectations:

    · Plan meals and quantity needed.

    · Adhere to nutritional values needed for meals.

    · Be organized and use time effectively.

    Qualifications:

    · Education: High School Diploma or GED. Serv-Safe Food Handler certificate required.

    · Experience: Must have at least 2 years of batch cooking experience. Customer service experience required.

    · Required Knowledge, Skills, and Abilities: Ability to taste and smell food. Ability to interact and cook for a diverse population. Ability to read and understand English. Ability to multi-task and maintain/oversee multiple projects simultaneously.

    Core Competencies:

    · Dependability: Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record.

    · Initiative: Takes action, seeks new opportunities, strives to see projects to completion, and meets goals and objectives.

    · Job knowledge: Understands facets of job, aware of duties and responsibilities, and keeps job knowledge current.

    · Leadership: Provides strong leadership, sets a good example, skilled decision maker, motivator, and encourager.

    · Organizational skills: Information is organized and accessible, maintains efficient work space, and manages time well.

    Required Trainings:

    • Employee Health and Safety Learning Program

    • Serv Safe program completion

    • Various Food Service Training as assigned

    • Various Social Services Training as assigned to effectively serve clients

    Physical Demands: Must be able to perform extensive standing and walking and occasionally lift up to 50lbs. Must be able to use hands, handle or feel and reach materials with hands and arms. Must be able to talk and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Job Types: Full-time, Part-time

    Pay: $20.00 per hour

    Benefits:

    • Dental insurance

    • Paid time off

    • Referral program

    • Vision insurance

    Work Location: In person

Equal Opportunity Employer

At YWCA Columbus, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, gender, disability, age, veteran status, sexual orientation, gender identity, ancestry, or national origin. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

If you have any questions, please contact:

  • Erin Scott

    Human Resources Generalist

    614.627.1260