Why work in YWCA Social Service Programs?
The YWCA Family Center is an emergency crisis homeless shelter for our community’s most vulnerable population. It is designed to cultivate success for the families we serve through: compassion, dignity, respect, empowerment, education, and structure.
We are committed to providing a Trauma informed, holistic approach to the Housing First Model. We accomplish this through our on-site supportive services. Supportive Services include: Family Advocates, Family Support, ODJFS benefits, Safe & Sound Childcare, Convenient Care, and other on-site opportunities. These services are critical when engaging this susceptible population.
Our staff excels in the ability to deliver strong customer based services by exemplifying excellence through modeling specific behaviors. Our staff possess the ability to be: self-motivated, goal-oriented, solution-focused, trauma-informed, compassionate, and strong communication skills.
The Women’s Residency program gives staff the opportunity to help women get their lives back on track. The staff provide groups that offer life skills, budgeting, yoga, and self-help. This position is very rewarding and staff feel that they are “giving back” to their community. Building long term relationships is the core of staff’s beliefs and they take great pride in helping residents restore their mental and physical health. Being a part of this historic organization help staff realize the importance of providing services to women in need.
Open Position(s)
Do you have a passion to help others and work with adults in need of support? Do you want to turn your passion for caring into a career? We need you to come and join our team! The YWCA Columbus is looking for an Front Desk Engagement Specialist for our Downtown facility, which provides permanent supportive housing for over 90 residents. This is a PERFECT opportunity for individuals who want to serve the community in an environment where you can impact the lives of others each and every day.
Schedules:
–7:00am – 3:00pm, Fri – Mon
-3:00pm – 11:00pm, Sun – Thu
-On Call
Salary: $20.00 per hour
Responsibilities of the Front Desk Engagement Specialist:
- Work directly with YWCA Residents to ensure quality customer service.
- Orient new residents to the available programming. Services, rules, and regulations of the YWCA as outlined in the Resident Handbook.
- Maintain clear and precise data and case notes, including careful documentation of all relevant client interactions.
- Maintain organized and updated tracking of client participation in YWCA programming and submit monthly tracking reports to Engagement Team Manager in a timely manner.
- Maintain an ongoing curriculum of social, recreational, and educational activities for residents in coordination with other Resident Staff.
Qualification for Front Desk Engagement Specialist:
- High school or GED required
- Two-year degree in Social Work or related field preferred
- 2-4 years’ experience working with homelessness, mental health, and/or chemical dependency strongly encouraged
- Enthusiasm for “housing first” model
- Strong oral and written communications skills; attention to detail
- Work efficiently with the internet, email and Microsoft Office
The YWCA Columbus Family Center provides supportive shelter services to homeless families. Are you passionate about helping families experiencing homelessness? Do you want to support your community? Are you enthusiastic and dedicated to providing excellent customer service? Then YOU are who we want! The YWCA Family Center is seeking observant Family Center Security Assistant to join our team.
Schedule: 11pm to 7am Tues – Sat
Example of Duties for the Family Center Security Assistant:
- Assist all Family Center departments in maintaining a safe and secure environment for families, staff, volunteers and visitors. Providing basic supervision and direction to shift employees.
- Conduct regular rounds of the building and grounds to monitor for unauthorized vehicles, illegal activity, vandalized or abandoned vehicles and/or loitering.
- Maintain an accurate daily log of events that occurred during assigned shift.
- Conduct searches as directed, including inspecting client, staff, volunteer and/or guest personal property, including vehicles parked in lot.
- Assist in cleaning and removing items from rooms once clients have exited.
Minimum Qualifications of the Family Center Security Assistant:
- Must have high school degree or GED; 2 years security experience
- 2 years experience working in a social services setting and/or related field;
- excellent customer service and strong verbal communication skills.
Benefits:
- Generous paid time off
- Medical, dental, vision insurance to eligible individuals
- Retirement Plan and 401k for eligible employees
Job Type: Full-time
Salary: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Night shift
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Security: 2 years (Required)
Are you looking for a full-time opportunity? YWCA Columbus has an exciting opportunity for you as a Custodial Maintenance Technician! We are seeking a high-energy, flexible professional with excellent communication skills to assist with our daily custodial maintenance at our Family Center.
Schedule:
Tuesday – Saturday 1pm to 9pm
Example of Duties for Custodial Maintenance Technician:
- Inspect public areas for maintenance concerns and cleanliness (damage, insects, leaks, etc.) and promptly report findings to supervisor.
- Monitor and keep clean (sweep, shovel snow, pick up litter, etc.) outside entrances, walkways, and resident neighborhoods.
- Deep clean rooms that are transitioning between residents, in addition to report any maintenance concerns in the rooms (damage, insects, leaks, etc.).
- Sweep, vacuum, wet mop, shampoo, and/or wax flooring in accordance with manufacturing specifications.
- Clean bathrooms, community areas, childcare area and remove / dispose of trash.
- Clean all windows and glass doors in the facility.
- Dust, wipe down and sanitize hard surfaces.
- Comply with EPA, Hazmat and OSHA safety rules and regulations.
- Empty trash and vacuum in all carpeted rooms and offices.
- Perform other duties as assigned or that are seasonal.
Minimum Qualifications for the Custodial Maintenance Technician:
- High School diploma or GED required
- One year experience working with the public and performing custodial duties required
- Excellent customer service
- Strong verbal communication skills.
- Ability to work with people in crisis and maintain client confidentiality.
Job Type: Full-time
Salary: $20 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
Education:
- High school or equivalent (Required)
Experience:
- Custodial: 1 year (Required)
Work Location: In person
Interested in making an impact in your community by helping families? Then a career as a Family Support Specialist is right choice for you! The YWCA Family Center is seeking qualified family services professionals to join our team and fill an immediate opportunity.
Schedule:
-Fri – Mon 2p to 10p
Responsibilities of the Family Support Specialist:
- Assist homeless families living in shelter to stabilize and resolve their housing crisis.
- Distribute basic need items.
- Connect families with shelter programs and resources.
- Work within a team to ensure successful shelter operations.
- Work within a team to ensure a clean and safe environment.
Requirements of the Family Support Specialist:
- High school diploma or equivalent.
- Minimum of one-year previous employment working within a social service setting. Experience working with homelessness or poverty preferred.
- Demonstrated dependability, maturity and initiative.
- Ability to be a strong team member.
- Ability to set and observe appropriate personal limits and boundaries, especially with respect to shelter residents.
- Flexibility to deal effectively with a variety of people, situations, problems and changes.
- Willing and able to follow directions with limited supervision.
Benefits for the Family Support Specialist:
- Medical, dental, vision insurance to eligible individuals.
- Generous time off benefits including personal time, sick time, and vacation.
- Retirement Plan and 401k for eligible employees.
Job Types: Full-time, Part-time
Salary: $20 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Overnight shift
- Weekends as needed
Experience:
- social services: 1 year (Preferred)
Work Location: In person
Do you have a passion to help others and work with adults in need of support? Do you want to turn your passion for caring into a career? We need you to come and join our team! YWCA Columbus is looking for a Service Coordinator for our Downtown facility, which provides permanent supportive housing for over 90 women. This is a PERFECT opportunity for individuals who want to serve the community in an environment where you can impact the lives of others each and every day.
Schedule: Full-time, 9:00am – 5:00pm / Exempt, occasional weekend day
Responsibilities:
- Deliver strengths-based case management and service coordination services that promote guiding principles of Empowerment, Accountability, Respect, and Nurture (EARN model).
- Coordinate with mental health providers to develop case plans that reflect client strengths.
- Provide individual counseling support to clients based on their individual needs.
- Maintain clear and precise data and case notes, including careful documentation of all relevant client interactions.
- Assist with crisis intervention and de-escalation.
- Coordinate communication between program participants and outside service agencies.
Education:
- Degree in Social Work, Sociology, Counseling or other Behavioral Sciences or related field or experience.
- LSW/LISW strongly preferred.
Experience:
- 2 years experience working with homelessness, mental health, and/or chemical dependency in case management setting required.
- Experience working with homeless or at-risk populations.
Required Knowledge, Skills, and Abilities:
- Enthusiasm for “housing first” model
- Dedication to excellent customer services
- Strong oral and written communications skills; attention to detail
- Ability to effectively communicate with highly diverse populations
- Ability to work efficiently with the internet, email, and Microsoft Word
- Commitment to and aptitude for working in a team environment
Benefits:
- Medical, dental, vision insurance
- Generous time off benefits including personal time, sick time, and vacation.
- Retirement Plan and 401k for eligible employees
Job Type: Full-time
Salary: $45,000.00 per year
Schedule:
- 8 hour shift
- Day shift
Education: Associate (Required)
Experience: Case management: 2 years (Required)+
Work Location: In person
General Statement of Duties: Responsible for the overall operation of the kitchen and dining areas, to ensure compliance with state and local standards. Ensures all kitchen staff are appropriately trained and familiar with food handling techniques and operation of equipment. Responsible for all record keeping necessary to fulfill CACFP requirements, and maintaining acceptable food budget.
Supervision Received: Operations Manager
Supervision Exercised: Supervises Kitchen Staff and Volunteers
Examples of Duties: (not in order of priority): Any one position may not include all the duties listed; nor do the listed examples include all that may be found in positions of this class.
- Ensure compliance with Community Shelter Board, Mid Ohio Food Bank, Department of Health, and all other applicable standards.
- Oversee planning and preparation of monthly breakfast, lunch, snack and dinner menus, meet CACFP requirements and maintain fiscal balance. Meals will meet the needs of and are sensitive to a diverse population, including ethnic dietary requirements or other special dietary needs.
- Oversee CACFP reimbursement program (nutrition, inventory, training and reporting), compile and report monthly statistics.
- In coordination with the Facilities and Operations Manager, prepare and monitor food service budget. Work in conjunction with YWCA fiscal staff for billing purposes.
- Utilize proper food storage techniques, to include temperature, labeling and rotation of stock. Supervise daily cleaning and inspections to ensure safe, sanitary, and organized kitchen operations.
- Work closely with the Volunteer and Community Relations Manager to ensure excellent customer service for food service volunteer and hosts, facilitate requests for essential items, provide training opportunities for staff and volunteers, promote clear communications, and ensure clear role delineation for staff and volunteers.
- Assume responsibility for maintaining the volunteer relationship (once established through Volunteer and Donations Department) and for creating an environment conducive to a positive volunteer/host experience in the kitchen and “on the floor”.
- Work with Operations Manager to recruit, hire, train, evaluate and dismiss cook(s) as needed.
- Evaluate, establish and monitor a schedule for cook(s) that provides consistent, appropriate coverage, and ensures that all meals and kitchen responsibilities is consistently met. Keep online payroll entries current and accurate.
- Anticipate, organize and prepare (in conjunction with other Family Center staff) for special events.
- Maintain organized, easily accessible kitchen.
- May provide on-call coverage for food services operations, and responding swiftly to kitchen emergencies after-hours.
- Perform all other duties as directed.
Minimum Qualifications:
Education: Must have high school degree or GED.
Experience: Minimum of two years supervisory/management experience, 4 years commercial food operations experience required. Experience with USDA’s CACFP meal reimbursement program required. Serve-Safe certification required. Previous direct service experience required.
Required Knowledge, Skills, and Abilities:
Ability to work effectively with diverse populations; supervise, assess, coach and train staff; plan and prioritize multiple tasks; Strong oral and written communications skills required. Proficiency in Microsoft office suite preferred. Valid Ohio driver’s license; Ability to drive a cargo van. Ability to lift 50 lbs., as this position may require assisting with loading and unloading food deliveries
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Regularly required to stand for long periods; walk; use hands; climb or balance; stoop, kneel, lift, walk, reach, talk or hear. Lift up to 50 pounds.
Job Type: Full-time
Salary: $50,000.00 – $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift: Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Columbus, OH 43219: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Supervising: 2 years (Required)
- Food service: 4 years (Required)
License/Certification:
- Food Safety Certification (Required)
- Driver’s License (Required)
Work Location: In person